A morning of mastermind workshops.
Peer-to-peer collaboration. Expert examples. Actionable strategies.
Choose two of the four choices below as your preferred 45 minute workshop sessions.
Topic 1 – Reprogramming your research mindset
Explore ways to future-proof your role in research and adapt your skills to the needs of organisations today. You will discover how to champion change for your industry and organisation and transform the way you gather and deliver customer insight.
Topic 2 – Agile-ready research
Progressive insight-driven organisations and teams expect insights at the pace of business – that means, insights in hours and days, not weeks. Learn how you can drive agile-ready research and embrace a ‘test, learn and refine’ research philosophy to support agile feedback, iterative learning and a deep understanding of evolving customer needs.
Topic 3 – Beyond NPS: Longitudinal research innovation
[Advanced session] Based on new findings in longitudinal NPS and customer experience research, explore groundbreaking insights and fresh thinking about how NPS scores shift and move, and how you can develop new thinking with this approach. This session is for organisations running NPS programs (or VoC systems).
Topic 4 – Accelerating time to value: Your first 90 days
What can you achieve in your first 90 days with Vision Critical? Explore how you can accelerate the time to value, hit the ground running at kickoff, and get your community set up for success. You’ll learn proven strategies, tactics and use cases of real Vision Critical clients.