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Recognising the best
in customer intelligence

Exclusively for Vision Critical customers in any industry,
the Visionary Awards celebrate the best examples of
customer-centric decision-making.

Showcase your success with
a Visionary Award

Are you revolutionising the way customer experience,
marketing and/or product innovation is run in your
company using customer insight? Have you used
Vision Critical to transform the way you engage with
your customers?

You may be one of our next Visionary Award winners.

Every year Vision Critical celebrates our customers’
successes with the Visionary Awards at the Asia Pacific
Customer Intelligence Summit. To help you tell your
success story, we have a quick and easy submission

1 form, 8 questions and a team eager to help
you along the way!

Winners across four categories receive:

  • A speaking spot and an award presented on stage at the 2018 Asia Pacific Customer Intelligence Summit
  • professional video showcasing their story
  • An invitation to the VIP Visionary Breakfast on the morning of Summit
  • Mention in a global press release
  • feature in a leadership eBook and on visioncritical.com
  • The chance to win an all-expenses-paid economy trip to the 2018 North American Customer Intelligence Summit in Washington DC.

Finalists across four categories receive:

  • trophy awarded on stage at the Asia Pacific Customer Intelligence Summit
  • An invitation to the VIP Visionary Breakfast on the morning of Summit
  • Mention in a global press release
  • feature in a leadership eBook and on visioncritical.com

Award categories


New Community

Share your story of initial impact and early wins. This award is for companies that launched their first community activity after January 1, 2017.




Product Innovation

Tell us how you work with your product teams to validate new product innovations, reduce risk, accelerate time-to-market and support every phase of the innovation cycle.




Customer Experience

Share how your community deepens your understanding of the customer journey, enhances critical customer touchpoints and adds context to core KPIs like NPS, CSAT and others.




Marketing Effectiveness

Demonstrate how your marketing team use ongoing customer insight to create more effective campaigns that improve conversion, enhance brand awareness and drive revenue.

Business Transformation

An additional award for a winner in the above categories who demonstrates clear business impact and ROI from their time with Vision Critical. By filling out a few extra questions, the Business Transformation Visionary will show how they have effectively positioned customer intelligence as a strategic asset for their brand.

Apply in just three easy steps

Fill in your name and
email below

Download the
submission form

Email your completed submission form to apacawards@visioncritical.com
by April 13

Awards timeline




Awards presentation
at Summit

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What makes a winning entry?

  • Strategic impact

    Share powerful, detailed use cases
    or stories of how customer insight
    has proven return on investment and
    influence on decisions.

  • Relationship Memory

    Examples of iterative and longitudinal
    learning, or integrations with other
    data systems.

  • Business Transformation

    Share how using Vision Critical has
    influenced the wider business,
    sharing customer-centric examples
    of community ROI.

  • Cross Collaboration

    Show us how you use Vision Critical
    across different teams to impact
    the wider business.

You're in good company with
past Visionary Award Winners

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Let's go!

Fill in your details below to download the submission form.
Please send your completed form to apacawards@visioncritical.com
by April 13, 2018.